Posted to Color
The BEST clients!
“Strive for continuous improvement, instead of perfection.” – Kim Collins
💚Our Clients Say THE Nicest things💚
We can tell you all day long, that our team is THE best out there…but, ya know it’s even BETTER when YOU, our clients send us love notes all.the.time.
“Thanks for the excellent customer service! Collin not only solved my issue with my Hunter Douglas blinds, he showed me how to fix future problems. He also looked at some droopy blinds in the basement and showed me how to tighten and loosen the screws to make adjustments. He was kind and courteous, exactly what I’ve come to expect from Gordon’s! You all are the best at what you do. Thanks!” – Judy in Hinesburg, VT
“Hi Jody, Barb is supreme: she is the ultimate professional, extremely knowledgeable and an excellent partner/collaborator. Thank you for seeking feedback and congratulations on the upcoming expansion of your business. I highly recommend the Gordon’s Team with Barb as your lead designer/consultant at every opportunity. Best.” – Susan in Bristol
“Michele made herself available a couple times when our house reno dragged out- she was wonderful. I am so grateful for the ease -responsiveness, design knowledge and professionalism after months of stressful reno- you made it so EASY. That meant so much.” – Chris in Burlington
“We very much enjoyed our time spent with Amy last Friday and Michele on Monday. Both were exceptionally responsive and informative. Gordon’s was highly recommended to us and it has not disappointed. We look forward to working further with Michele and the Gordon’s staff over the coming weeks.” – The Kimballs in Essex Jct.
“Every time I visit the shop I walk away thinking wow that is a group of cheerful knowledgeable professionals. Not exactly the feeling I get about the box stores… I made an appointment for a consult & Barbara Bode showed up right on time…another Gordon professional. She had a ready smile, knew her product front to back & had a designers eye that made working with her a treat instead of chore. I had a hard time deciding & moved the goal posts 3 times trying to come up with a final decision. Barbara was infinitely patient, flexible & good humored with me throughout. Bottom line: these folks are the real deal. I don’t see how you could do better. 5 stars!” – Greg in Stowe
“Sarah was absolutely wonderful yesterday, and just such a pleasure to deal with as well! She answered all of my questions – great to see professionals who know their stuff! Thank you. I can’t wait!” – Anju
“Hi Frank, The new shades look great and everyone is pleased with their performance, as well as the crew who did the install.” – Chris at Town of Stowe
“I ordered motorized shades, a design technology new to me. Barb’s expertise and assistance were superb as were the personal support in answering my questions that I had from Barb, Kelly and the whole team. I love the shades and I’m thrilled with the installation and service. The effect of the shades is lovely, providing both privacy and light. He was patient and thorough. Connor covered everything and answered all my questions. I’m over the moon about the shades. The measurements are perfect, the tint, the light effect, the ease of raising, lowering and adjusting, all perfect. Such a pleasure. The rooms are transformed! Everyone was highly skilled and professional. In addition, they seemed to be highly motivated by their own personal values for customer service, so they were both professional and personal. It is a very dedicated and generous company.” -Toni in South Burlington
“I dropped my shades off for a repair, and just picked them up. I love how smoothly the shade is running and the upgrades Alan did on them. I appreciate it.” – Max in Burlington
“As you may know, the consultation was a nightmare. Just kidding. Actually it was the first and only time a business has gone out of their way to help us, and stood behind their product 20 years after it was first installed. I had called to price replacing the big window blind, thinking it probably would be possible to re-string the broken cord on the unit. Michele showed up and was not pushy at all. She listened, and when we asked about the longshot possibility of replacing the cord she offered to take the blind down and see if the guys in the shop could fix it, if the product was yours and the original buyers were in your records. Boy were we surprised when Michele called and said it was fixed, free of charge. Since when does that happen? Never! So, yes we are very happy with Gordon’s, from the initial phone call, clear communication, professional service, and standing behind their products. We will definitely pass the word on and shop there in the future.” – Glenn in South Hero
“We were so happy with our consult with Michele. She was very knowledgeable and helped us focus in on our vision for our space. And as a funny coincidence we were visiting friends who recently re-did their blinds and they also worked with Michele and loved her! 🙂 Thanks so much” – Heather in Colchester
“I recently had a large window treatment project done by Gordon’s Window Décor at my lake house in North Hero VT. Old drapes replaced by roller shades on lakefront with 8 large sliding glass doors and side panels! From beginning, with a home visit by Michele for measurements and consultation regarding options, to end… with installation by our awesome technician Collin, this job was seamless and professional ! We had to arrange the project for specific times as we live out of town in the off season. Gordon’s staff was on time, accommodating, polite, efficient, professional and with a smile across the board! Highly recommend this company for your window treatment needs!” – Sue in North Hero
“Working with the Gordon’s team is like working with the best-in-class for customer service and product quality. What a relief to have such a great team partnering with you on selecting the best options for your home. Kelly, the President, 
has put together an amazing team, and if you have the opportunity to meet her, you will find her energy is contagious. I also worked closely with Michele, who was very detailed oriented, excellent with follow up, and committed to going above and beyond to help me with finding the right options for my new home. The production team put together an amazing product–I went with the Gordon’s shades, which glide up and down with precision and ease. The shades look amazing: perfect fit, color, and design. Collin did an outstanding job with the installation. Jody’s enthusiastic follow up about leaving a review made me excited to write this. I could go on and on about the Gordon’s team. After going through new construction where some services were on point and others were hit or miss, it was a relief to have a partner in Gordon’s who was reliable and looking out for my best interests. Other businesses could learn a lot by modeling Gordon’s commitment to customer service, clear communication, and product quality. Count me as a raving fan!”– Mike in Williston
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