Since Gordon’s has a production facility, we are able to offer repair services most shades that we built (how cool is that? we make them AND we fix them!). Because our shades just go and go and go, we will get shades in that are 15 years old and just need a simple restring- it makes us feel so good to think about how much energy (money!) our clients have saved with their shades over that 15 years.
We work hard to repair as much as we possibly can here in Williston. If there are shades that we are not able to repair we are happy to send them to our vendor partners to get your shade in great working order.
If you have a shade that needs some TLC just give us at call at 802-655-7777 or come and visit us. We will chat through what is going on with the shade and can let you know what you can expect the repair will cost and about how long it will take to repair. If you have a shade that you are not able to take out of the window to bring into us for a reasonable trip charge one of our installers will be happy to come to your home to help!
We are happy to facilitate a shade repair from another manufacturers!
We will contact the vendor, set up the repair, ship the shade out and have it drop shipped right to your door for maximum convenience ooooor if you would like to see our friendly faces again, we will ship it right back here to our Williston showroom.
We charge actual shipping as well as the vendor fee for said repair and a teeney-tiny $10 handling fee.
As of July 2016, we are humbled to report we do not have a ultrasonic cleaner that is able to clean cellular/pleated shades. We apologize for any inconvenience this creates for you.
Here is a short video on how to spot clean your cellular shades. Watch now.
Another helpful video for more thorough cleaning. Watch now.