"I would choose Gordon’s every time given the outstanding service I received from Amy for a very small Item. I was looking to replace a handle on a cell shade, and maybe have one restrung. It was installed before we owned the property. I thought the previous owner had purchased them here but I was wrong. Yet Amy researched the issue , provided several options, including a way to fix it myself! I was very impressed with the service I received. It said so much about the company and their employees. Thank you!"